Photographer-RE
 

January, 2009


It’s a-LIVE!

***UPDATE*** Unbelievable! I’ve had this live support for about a week now and I’m just amazed at how many people contact me with it. I have learned so much about my website functionality from various people asking me a quick question online. Today I had a bride to be ask about my availability and my packages. I was even able to send her my packages right through the chat! I tried a couple of different services for this and found Provide Support to be the best option. It’s easy to setup, install, and it’s inexpensive. They have the option for 1 user! Most services offer so many options that it was too much and too expensive. Here’s what it looks like on my end with just one chat going. I’ve had up to 3 chats going at once!

***ORIGINAL POST***

I’m trying out a new feature to REPhotoDesign: LIVE online customer support. My clients know I pride myself in customer service. I know that I have to extend that service to their friends and family too. I’ve had it running for the last 15 minutes and I’ve already gotten asked a question about accessing photos from this past weekends wedding! And I got a message from my wife wondering what this was all about. 

There are multiple locations to try this out. There’s a link on my main home page rephotodesign.com, at the top of rephotodesign.net, and here on the blog in the Info section.

Here’s the button that says if I’m online or not. Say hi! Check it out!

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Your Welcome!

I had to share this. Once in a while I get a hand written thank you card in the mail from my clients. I can’t tell you how good this makes a photographer feel. I’ve had conversations about this with other photographers! It’s expected that the bride and groom send a thank you to their guests for their gift. I understand that in the all the craziness of post wedding gift opening, etc., the vendors may be looked over. We don’t necessarily make the guest list that brides look at when doing their thank you cards. We are on the vendor list. I know I speak for other photographers when I say that we do feel an extra warmth in our hearts when we receive one. I don’t mean to say that we are hurt when we do not get one, that’s not the case. It’s just not expected. If you’re reading this and you are not a photographer, how often do you get a thank you card for doing your job? If you did get one, it would be unexpected. So when we do get one, it’s unexpected, and that makes it good.

So the reason for this post… I got a card in from Mindy and Chris! It was really nice, appreciated, and it made me laugh. Bottoms up Mindy and Chris!

Ok, maybe not bottoms up to your wedding party. Believe me… I have pictures.

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What You See & What You Get

This weekend I got to see a bunch of great photographers talk about their work at Mystic 4. There was one talk by a photog friend, Ben Chrisman, that brought up a point. It’s something that I have told many brides when searching for a photographer. There’s a difference between what you see and what you get. I’m pretty sure all photographers, including myself, show you the tip of the iceberg. We look at the photos from a wedding, choose our top 10 or 20 images, and those go in our portfolios. But what about the bottom of the iceberg? The other 600-1000 images?

I know when I put images on my blog they are my favorite few from the wedding. I choose these images based on how artistic they are, the best composition, color, clarity, etc. These are the images that, well, create my image. But what about the rest? What about those must have shots that are on every list of must have shots in every magazine? It’s not that we don’t take them or that they aren’t good enough. It’s just that they are normal. The fear of every photographer is that they fall into the category of being “normal,” being a “wedding photographer.” When people ask me what I do for a living I say “I’m a photographer.” They usually follow up with “so you do, like, weddings?” I think so many of us (you know who you are) don’t want to be classified as the typical old fashioned wedding photographer. We want to be more than that so we show our best images, that aren’t typical, to make us stand out from the other photographers out there.

So here it is… one wedding viewed two different ways.  In this first set, theses are some of my favorite images from this wedding. The photographers choice…













   

I’ve asked my photographer friends what kind of images their clients order, and I wasn’t surprised by their answer. There’s always been this joke among photographers: If you want to know what your worst images are from a wedding, watch what people order. But they aren’t our worst images, they may even be some great ones! They may be your clients favorite images from the wedding! To us, they are just typical. As much as we as photographers want to set ourselves aside from the rest, we need to be typical. We need to take those specific images that the bride and groom, their family, and their friends expect us to take. That’s doing a good job. That’s even helping your online photo sales.

Here’s what my clients expect. I make sure to get these images at every wedding, the clients choice…
















There are plenty more to show: the photo of the cake, the bride with her bridesmaids, the 20 other group shots, and the list goes on.

If I only showed the second set of images, I’m sure to lose my target clientele. You have to show the images for the type of clients you want to attract. And you need to be true to yourself, and your art. Could I book more weddings showing my clients my favorite images because that is what most brides want? Maybe. Would I be happy about it? No. I’m a passionate photographer. I love to make art. But I have to know that I am not my only critic. I am employed by my clients. They expect a level of artistry in their images because that is what they see on my websites. That is what I show them. They find it even nicer to know that I make sure to get that shot on their list of must have shots too. 

So whether you’re an artist, a traditional photographer, a photojournalist, or a hobbyist, remember to not only be true to yourself, but know who your client is and who you want to attract. Be an… Artradournalist?

4 Comments

Candace Jeffery
1.23.2009

Great post! I love how raw you are being, it’s very refreshing.

robert norman
1.23.2009

first off – love the new blog. Secondly – this is such a great idea, and so very, very true! How much time do we spend trying to ‘convince’ folks to go for the cool shots, rather than the ‘average’ ones. I just finished putting together an album chock full of – well, kind of dull posed shots, but thats what they wanted! So what do you do ? — give ‘em what they want and hold on to your amazing shots for your own good!

Jenn Scuderi
1.24.2009

Hey Rich,

I’m addicted to your blog! But I have to say, this is one of my favorites – so interesting! Rest assured that although Greg and I may pick some of the “boring” shots, I have to say I can’t wait to see your artistic ones. And I will definitely order them! You and your work are one of the things I am most looking forward to about our wedding. (No pressure! :P ) See you in Feb!

Jenn :)

Stefanie
2.02.2009

Rich, it’s an honor that you used our wedding as a sample of what kind of photographs an artist, you of course and family/friends pick. The difference is amazing, yet typical. I personally, love the candid shots more than anything. Thanks for making our wedding day magical and unforgettable. Hope to see you soon! We wish you the best of luck! (not like you need it =) )

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Oooooo…. A New Blog

***UPDATED***

Hey look! A new blog! First, please update your RSS to be notified of new posts. Next, leave a comment! It’s so much easier now! Have you gazed at the fancy flash header??? ooooooooo… 

Now that everything seems to be setup and fully functional, I have to give some pretty big kudos to the man behind the blog, Brian from Skooks Design. He’s the true brains behind the code here.

4 Comments

Jane Shauck
1.20.2009

I LOVE the design & am jealous! Great job.

admin
1.20.2009

Thanks Jane! It was good seeing you at Mystic 4!

Candace Jeffery
1.21.2009

Wow Rich, this is amazing!

Yvette
1.21.2009

your work is wonderful!

 
 

 

I’m a Junkie

It’s a well kept secret, I’m a CNN junkie. I leave it on all day long as I work. For a while I banned watching the news because I used to work in TV news as a feature story editor and I know how the news works. I just couldn’t watch it anymore after I left the news business. Now since the election campaigning starting months ago, I watch CNN like it’s going out of style.

If anyone was watching the news yesterday you would have seen an airplane floating in the Hudson river in NYC. The pilot somehow landed it there when the engines went out. Amazingly everyone survived. AMAZING! So someone in Kelley’s family knows someone who had a friend on one of the ferries that was rescuing people sent this photo via his cell phone. I tweaked it a bit, but this is AWESOME! I had to share. It looks like it’s credited to a friend of Christopher Tobin, via Robert Green (I believe Kelley’s cousin), via my mother in-law, to me. The 4 degrees of RE!

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Album Layouts

A few posts back I posted what the exterior of my albums look like. Now it’s time for the layouts on the inside. This past year we had the most amount of albums my album designer, who’s also a personal friend, and I have had to design. In fact, we are down to our last few. I was recently talking to a videographer friend of mine about how long it takes to design an album. Usually from choosing the images to final design it’s anywhere from 5-10 hours, depending on the size of the album. I know for my albums they tend to take about 8 hours of design time… I’m picky about how they turn out and put a lot of thought into them. I really have no reason why I haven’t l blogged about them, so here they are!

Also, I made commenting on my blog a little easier… feel free to leave one!

***UPDATE: I changed the coding for this flash object to make it work in Firefox and a little better overall.***

3 Comments

Dawn & Brian
1.10.2009

Wow, Wow and Wow……Rich these are beautiful albums. Brian and I were speechless as we went through them. We can’t wait to see what you do for our wedding day! You have a unique talent and great eye!

Anonymous
1.12.2009

Love the posting!! I am always so proud of you when I see your amazing work! Keep it up! Love you–Kelley

[...] back I posted about the lesser known album company that I use, Memory Link. Here are the albums and the layouts that I had posted. I recently got an e-mail from [...]

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And The Nominees Are…

Today I did my initial run through of all the wedding and engagement photos I’ve given out this year. After looking at 27,928 images from 25 weddings and many engagement sessions, the nominees total 556! This will be cut down further before the final vote for the top 100. I’ve already picked 2 of my top 3 weddings of the year as well! The third is too close to call. The final images aren’t always my decision. In the past I have released the nominees for public vote amongst family and friends. I will be doing that again this year, so stay tuned for your invitation to vote!

Here’s a sneak peak at the top 556. Get out your magnifying glass!

1 Comment

R.E.PhotoDesign
1.08.2009

Testing the new commenting section on the bottom of the post!

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Iceland, Here Comes Sigga!

Kelley calls me from work and says “Sigga is going to call you, she needs a headshot asap.” I though, ok, sweet. Later on Kelley told me a little about Sigga. She’s the Associate Chair and Lecturer of Economics for Yale University. Her resume is amazing. Sigga is originally from Iceland. If you’ve been watching the news you’ve probably heard that Iceland went bankrupt. The entire country! Bankrupt! One day Sigga got a phone call from a high ranking government official there asking her to head a committee to not only figure out why Iceland is bankrupt, but how to fix it. Crazy, insane! How often does someone get asked to do this? So she came over our house for a really quick visit and we snapped off this headshot. Maybe we’ll be seeing it on the news!

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Carolina and Michael!

I met Carolina and Michael at a wedding I photographed this year when Carolina was a bridesmaid in Sarah and Doug’s wedding. I was thrilled when she called to say she wanted me to photograph her wedding too! I do get this often, seeing that 90% of my weddings booked for 2009 are client referrals from weddings that I’ve photographed.

Kelley and I met up with Carolina and Michael at Amherst College on our way back from Boston. They both went to college here, so we got to take their photos at some memorable locations for them.

Michael’s dorm.

So Carolina says Amherst has a dinosaur, a big collection of fossils… We walked down to the museum only to find it is closed! However there was a door open to the hall ways. Then Kelley goes off somewhere and comes back with someone to unlock the museum door! I don’t know how Kelley does it, every time, she’ll figure out a way to get us into anything.

1 Comment

[...] their engagement session in Massachusetts, to photographing their engagement party in Atlanta, and now their wedding in New York, what else [...]

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Look Ma! I’m On TV!

While at the YMCA burn down, I ran into an old TV news friend of mine from when I worked at WTNH. Channel 30 was also there and I noticed that I was kind of standing in front of their shot. So last night Kelley and I were watching the news after the Chargers win (GO CHARGERS!) and we saw this! Photos taken from my iPhone.

That’s Kelley in the blue jacket and I’m standing to the right with my camera and tripod.

1 Comment

Jacob Bergmeier
1.04.2009

That’s some fire!

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